Resident Voice

Resident Voice

We believe the best services are shaped by the people who use them every day. That’s why we are committed to listening to our residents and working together to improve what we do.

Working Together

Our ambition is to bring residents and colleagues together to define what an excellent service looks like. We have a skilled and committed team delivering services across our communities, and we are continuing to develop as a flexible, professional, and resident-focused organisation.

But we know we can do even better — with your help.

Your Voice Matters

Our residents bring valuable skills, experience, and insight. Your feedback helps us understand what’s working well and where we need to improve.

We are strengthening the ways we work with residents so you can:

• Influence decisions that affect your home and community
• Help shape our services and priorities
• Share your experiences and ideas
• Be part of meaningful change

Ways to Get Involved

There are lots of ways you can share your views and make a difference:

• Resident Focus Groups – join a group that reviews services and suggests improvements
• Surveys – give feedback on specific topics
• Online feedback – share your thoughts at a time that suits you

You can get involved as much or as little as you like.

We’re Listening

We are committed to making sure your voice leads to real change. We will:

• Act on what you tell us
• Keep you informed about what’s happening
• Be open and transparent in our decisions

Get Involved

We welcome your feedback and ideas.

If you would like to get involved or find out more about resident engagement opportunities, please get in touch:

• Email: katie@lrha.co.uk
• Phone: 01790 754219

Together, we can shape services that work for everyone.